Get started

Dashboard & Performance Data

Dashboard statistics look incorrect

Troubleshoot win rate, P/L and other metrics that do not match expectations.

Last updated 3 September 2026

Dashboard metrics are calculated from trades in your journal. If numbers seem wrong, verify that all expected trades are imported and no duplicates exist.

  1. Check the date range filter — statistics reflect only trades within the selected period.
  2. Confirm timezone settings in Account Settings.
  3. Look for open vs closed trades; unrealised P/L may not count until positions close.
  4. Run Sync Now on broker connections and refresh the dashboard.
Breakeven trades and partial exits are counted according to platform rules. See Understanding win rate for definitions.
Explore your dashboard →

Was this article helpful?

Related articles

How P/L is calculated

Understand profit and loss figures on your dashboard and journal.

Understanding win rate

How Trade Optic calculates win rate and what counts as a win.

Imported trades are missing

Find trades that did not appear after broker sync or CSV import.

Still need help?

If this article did not resolve your issue, contact Trade Optic Support. Do not include passwords, complete API keys or payment details.

Contact Support
← Back to Help Centre

More resources